bb88ee Privacy Policy

This Privacy Policy ("Policy") describes how bb88ee ("we", "us", "our", "the Platform") collects, processes, stores, and protects the personal data of individuals ("you", "the Player", "the User") who visit, register on, or use the bb88ee website and its associated betting and gaming services.

bb88ee operates as an online betting and casino platform serving players primarily based in Bangladesh. We are committed to handling all personal data responsibly and in accordance with applicable data protection principles. By creating an account on bb88ee, you acknowledge that you have read this Policy and consent to the collection and use of your personal data as described herein.

This Policy should be read in conjunction with the bb88ee Terms & Conditions, which govern the overall relationship between you and the platform. In the event of any inconsistency between this Policy and the Terms & Conditions regarding data-related matters, this Privacy Policy shall take precedence.

bb88ee collects the following categories of personal data from players and platform visitors. The specific data collected depends on the nature of your interaction with the platform.

bb88ee does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health-related information. If any document submitted for KYC incidentally contains such information, it is not processed or stored beyond what is necessary to confirm identity and age.

bb88ee collects personal data through the following channels and methods:

• Direct submission: Data you provide when completing the registration form, updating your account profile, submitting KYC documents, or contacting customer support.
• Automated technical collection: Technical and usage data collected automatically when you access bb88ee, including IP address, browser metadata, and session activity, via server logs and analytics tools operated by bb88ee.
• Payment provider data: Transaction confirmation data received from bKash, Nagad, Rocket, and Upay when a deposit or withdrawal is initiated and processed.
• Cookies and similar technologies: Data collected through session cookies, preference cookies, and analytics cookies placed on your browser during your visit to the platform. See Section 7 for full details.
• Identity verification providers: Where bb88ee uses a third-party KYC verification service to validate the authenticity of identity documents, that provider may return a verification result and a confidence score to bb88ee. The document itself is processed by the provider under their own data protection obligations.

bb88ee uses the personal data it collects for the following specific purposes:

• Account creation and management: To register your account, verify your identity, manage your bb88ee Login credentials, and maintain your account in good standing.
• Service delivery: To process deposits and withdrawals in BDT, settle bets and casino game results, credit bonuses, and provide access to all platform features.
• Identity and age verification (KYC): To confirm that you are at least 18 years of age and to verify that the identity and payment details you have provided are genuine and belong to you.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, multi-accounting, bonus abuse, and other violations of the Terms & Conditions.
• Customer support: To respond to your enquiries, resolve disputes, process complaints, and provide ongoing assistance via live chat, WhatsApp, and email.
• Platform improvement: To analyse aggregate usage patterns and technical performance data to improve the reliability, speed, and user experience of the bb88ee platform.
• Responsible gaming: To monitor betting and gaming behaviour for indicators of problem gambling, and to facilitate deposit limits, self-exclusion, cooling-off periods, and other responsible gaming tools.
• Legal and regulatory compliance: To fulfil any obligations that apply to bb88ee's operations, including record-keeping and responding to lawful requests from competent authorities.
• Promotional communications: To send you relevant bonus offers, promotions, and platform updates where you have opted in to receive such communications. You may opt out at any time by contacting support.

bb88ee processes your personal data on the following legal bases depending on the nature of the processing activity:

• Contractual necessity: Processing required to fulfil our obligations under the Terms & Conditions, including account management, transaction processing, bet settlement, and customer support.
• Legitimate interests: Processing carried out to pursue bb88ee's legitimate interests in fraud prevention, platform security, responsible gaming monitoring, and service improvement — where those interests are not overridden by your rights and interests.
• Legal obligation: Processing required to comply with applicable legal and regulatory requirements, including identity verification, record retention, and responding to lawful authority requests.
• Consent: Processing for optional purposes such as promotional communications, where we rely on your explicit opt-in consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

bb88ee does not sell or rent your personal data to any third party. We may share your personal data only in the limited circumstances described below, and only to the extent strictly necessary for the stated purpose:

• Payment processors: bKash, Nagad, Rocket, and Upay receive the minimum transaction data necessary to process deposits and withdrawals. Each provider operates under its own data protection policy and applicable Bangladeshi financial regulations.
• Identity verification providers: Third-party KYC and fraud-screening providers who process identity document data solely to return a verification result to bb88ee. These providers are contractually bound to handle such data securely and not to use it for their own independent purposes.
• Technology service providers: Hosting, content delivery, and analytics service providers who process technical and usage data on bb88ee's behalf under strict data processing agreements.
• Legal and regulatory bodies: Competent authorities, law enforcement agencies, or courts where bb88ee is legally required to disclose data in response to a lawful order, subpoena, or regulatory request.
• Fraud and anti-money-laundering networks: Industry-standard fraud prevention and AML screening services where there is reasonable cause to believe that a player's activity warrants investigation.

bb88ee uses cookies and similar browser-based technologies to enable essential platform functionality, maintain your logged-in session, remember your preferences, and collect aggregated analytics data. The types of cookies used are as follows:

• Strictly necessary cookies: Essential for the platform to function correctly. These include session authentication cookies that keep you logged in during your bb88ee Login session and security tokens that protect against cross-site request forgery. These cookies cannot be disabled without impairing your use of the platform.
• Functional cookies: Used to remember your language preference, display settings, and other customisation choices so that you do not need to re-enter them each time you visit.
• Analytics cookies: Used by bb88ee's internal analytics tools to collect aggregated, anonymised data about how players navigate and use the platform, including pages visited, session duration, and feature usage. This data is used solely to improve platform quality and does not identify individual players.

bb88ee does not embed third-party advertising cookies, social media tracking pixels, or behavioural retargeting scripts on its pages. You may manage or delete cookies through your browser settings at any time. Disabling strictly necessary cookies will affect your ability to use the platform, including your ability to maintain a logged-in session.

bb88ee implements a range of technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• 256-bit SSL/TLS encryption on all data transmitted between your browser and bb88ee's servers, covering every bb88ee Login, deposit, withdrawal, and support interaction.
• Encrypted data storage for sensitive personal data, including payment reference numbers and KYC document metadata, held in access-controlled, encrypted database environments.
• Access controls ensuring that personal data is accessible only to bb88ee staff members who require it for their specific role, on a need-to-know basis.
• Regular security audits and vulnerability assessments of the platform's infrastructure and application code to identify and address potential weaknesses proactively.
• Incident response procedures to detect, contain, and report any personal data breach in a timely manner, including notification to affected players where required.

bb88ee retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and compliance obligations. The following general retention periods apply:

• Active account data: Retained for the full duration of your account's active status and for a minimum of five (5) years following account closure. This retention period is necessary to fulfil legal record-keeping obligations and to handle any post-closure disputes or regulatory enquiries.
• Transaction records: Deposit and withdrawal records, including associated payment reference data, are retained for a minimum of five (5) years in accordance with financial record-keeping requirements.
• KYC documents: Identity and age verification documents are retained for a minimum of five (5) years following account closure, or longer if required by a specific regulatory or legal obligation.
• Customer support communications: Live chat transcripts, WhatsApp logs, and email correspondence are retained for two (2) years from the date of the interaction, unless the communication relates to a dispute or compliance matter that requires longer retention.
• Technical and analytics data: Anonymised or aggregated analytics data may be retained indefinitely. Identifiable technical data such as IP logs is retained for up to twelve (12) months.
• Marketing consent records: Records of your opt-in or opt-out preferences for promotional communications are retained for the duration of your account and for one (1) year post-closure.

Once the applicable retention period has expired and there is no ongoing legal basis for continued storage, personal data is securely deleted or anonymised in accordance with bb88ee's internal data disposal procedures.

As a bb88ee player, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact bb88ee support via live chat, WhatsApp, or email. We aim to respond to all data rights requests within 30 calendar days of receipt.

• Right of access: You have the right to request a copy of the personal data bb88ee holds about you, including the categories of data held, the purposes for which it is processed, and any third parties with whom it has been shared.
• Right to rectification: If any personal data held by bb88ee is inaccurate or incomplete, you have the right to request that it be corrected or updated. You may update certain account details directly through your account settings.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw your consent and no other legal basis applies. Note that bb88ee may be required to retain certain data for legal compliance purposes even after an erasure request.
• Right to restrict processing: You may request that bb88ee limit the processing of your data in certain circumstances, such as while the accuracy of data is under dispute or while a legitimate interest assessment is being reviewed.
• Right to data portability: You may request a copy of personal data you have provided to bb88ee in a structured, machine-readable format, where technically feasible and where processing is based on consent or contractual necessity.
• Right to withdraw consent: Where bb88ee processes your data on the basis of your consent (such as for promotional communications), you may withdraw that consent at any time by contacting support. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
• Right to object: You may object to the processing of your personal data where bb88ee relies on legitimate interests as the legal basis, if you believe your rights and interests override those of bb88ee in a specific processing context.

bb88ee's services are strictly intended for adults aged 18 years and above. bb88ee does not knowingly collect, process, or store personal data from individuals under the age of 18. If we become aware that personal data has been submitted by or on behalf of a minor, we will immediately close the associated account, void all transactions, and securely delete the data in question.

If you are a parent or guardian and believe that your child has registered on bb88ee or submitted personal data to the platform, please contact our support team immediately so that the matter can be investigated and resolved without delay.

The bb88ee platform does not contain links to third-party websites, social media platforms, or external services as part of its standard navigation. Where any third-party service provider (such as a payment processor or KYC provider) is involved in delivering a specific function on bb88ee, such interactions are governed by the relevant provider's own privacy policy and applicable regulations.

bb88ee accepts no responsibility for the data practices of any third-party service or organisation. Players who independently navigate to external websites should consult the privacy policies of those sites directly.

bb88ee reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will publish a notice on the platform and update the "Last Reviewed" date at the top of this page. The revised Policy will take effect on the date it is published.

Your continued use of bb88ee following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any changes to this Policy, you should discontinue using the platform and contact support to request account closure and, where applicable, deletion of your personal data.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way bb88ee handles your personal data, please contact our support team using the details below. Our data support staff are available around the clock in Bangladesh Standard Time (BST, UTC+6).

• Email: [email protected]
• WhatsApp: +880 1700 000000
• Live Chat: Available 24/7 directly on the bb88ee platform